Shipping Information:

SportsProTribe is delighted to offer fast and reliable delivery services for customers in the GCC countries. Our central office is based in UAE, Dubai, ensuring efficient order processing and quick dispatch.

Delivery Times:

Standard Delivery: Orders will typically be delivered within 2-3 business days

Order Tracking:

Once your order is dispatched, you will receive a confirmation email containing a tracking number. You can use this number to monitor the delivery status of your order.

International Shipping:

Currently, SportsProTribe caters to customers in the GCC countries. For international shipping requests outside this region, please contact our customer support team for assistance.

Returns and Exchanges Policy:

We want you to be completely satisfied with your purchase from SportsProTribe. If you encounter any issues, our returns and exchanges policy is designed to make the process as seamless as possible.

Return Eligibility:

Items must be returned within 7 days of receiving your order.
Items must be unused, undamaged, and in their original packaging with tags.

How to Initiate a Return or Exchange:

Contact our customer support team at [info@sportsprotribe.com] to initiate the return or exchange process.
Provide your order number, the reason for the return, and specify whether you would like a refund or an exchange.

Return Shipping:

Customers are responsible for the cost of return shipping, except in cases where the item received is faulty or damaged.

Refund Process:

Upon receiving your returned item, we will inspect it and process the refund or exchange accordingly. Refunds will be issued to the original payment method within 7 business days.

Exclusions:

Personalized or customized items cannot be returned or exchanged unless they are defective.
Final sale items are not eligible for return or exchange.
For any further inquiries or assistance, please reach out to our dedicated customer support team at [info@sportsprotribe.com].